Working at Jalna Residential Care Home
285b Manchester Road, Burnley, BB11 4HL
Operated by Botany House Limited
22 bedsResidential homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.2/10
Key Finding
"Staff feel supported with improved morale and enough staff for continuity, but unstable leadership from manager turnover and unsafe medicines management are major concerns."
Safety & Risk
3/10
✕
Per 2019 comprehensive inspection: Medicines were not being managed safely. This placed people at risk of harm.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff told us they felt supported and morale had improved at the service.
Staffing Levels
5/10
!
Per 2022 inspection: There were sufficient staff to provide continuity of support should there be a staff shortage.
Training & Dev
3/10
✕
Per 2019 comprehensive inspection: We looked at training records and noted that not all staff had completed the providers mandatory training.
Management
3/10
✕
Per 2019 comprehensive inspection: The service did not currently have a registered manager in place. There had been difficulties retaining managers and a new manager had just started in post.
Programmes
4/10
!
Per 2019 comprehensive inspection: Some activities were taking place and we observed a game of bingo during our inspection. However, some people told us that they wanted to do more activities.
Points to consider
No permanent manager in post, and they have had trouble keeping managers which makes leadership unstable.
The service did not currently have a registered manager in place. There had been difficulties retaining managers and a new manager had just started in post.
Medication errors like missing doses, wrong dates on charts, and not dating opened bottles put people at risk.
Medicines were not being managed safely. This placed people at risk of harm. This was a breach of Regulation 12.
Recruitment skips full job history checks and care job references, so you might work with unsuitable staff.
Recruitment was not being managed safely. The application forms did not state a full employment history and we found references from previous care employment were not always taken up.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews