Last updated: 10 February 2026
"Staff feel like a loving family with strong safety practices, although uncertain staff stability and basic training hold it back."
Assured provider preventing infections, using PPE effectively, good medicines management and safeguarding training. 2022 and 2018 inspections.
Staff said 'I never want to leave here... like being part of a loving family.' Per 2018 inspection.
Service employed enough staff by day and night to meet needs, people said staff 'come straight away'. Per 2018 inspection.
Staff had effective induction, supervision, appraisal and training, supported to gain qualifications in care. Per 2018 inspection.
Registered manager experienced, staff said '[The registered manager] is very much in charge and I feel I can go to her with anything.' Per 2018 inspection.
Regular activities and entertainments including bible study groups, Kingdom Hall via CCTV, outings to shops and theatre. Per 2018 inspection.
Staff numbers are enough to get the job done but no details on team stability or agency use.
We judged that the home had enough staff on duty by day and night to meet people's needs and deliver services. Per 2018 inspection.
Training covers basics like induction and supervisions plus some qualifications but no specialist courses.
Staff were appropriately inducted, trained and developed to give the best support possible. Per 2018 inspection.
There are regular activities like faith groups and outings but no dedicated coordinator or special programmes.
We saw evidence of regular activities and entertainments in the home. People led bible study groups and other forms of learning. Per 2018 inspection.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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