Working at Jah-Jireh Charity Homes Wigan
141 Springfield Road, Wigan, WN6 7RH
Operated by Jah-Jireh Charity Homes
47 bedsNursing homes
Workplace Score
4.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.1/10
Key Finding
"Staff enjoy good morale and team working with varied activities, but no permanent manager, weak governance and safety gaps hold it back."
Safety & Risk
3/10
✕
The provider was in breach of regulation 12 regarding safe care and treatment. Mental Capacity Act assessments were not always completed where restrictions were in place.
Staff Culture
6/10
✓
Staff said they enjoyed their roles and working at the home. Staff reported good morale and team working.
Staffing Levels
4/10
!
Some people said they felt agency staff weren’t always as reliable and had to wait for their call bell to be answered at times. The manager is aware and she says she is working on it.
Training & Dev
4/10
!
Staff supervisions and appraisals had fallen behind in 2025. Mental Capacity Act training compliance was only 55% and safeguarding training compliance was at 84%.
Management
2/10
✕
The current manager was applying to take the registration of the home and the provider had notified CQC of these changes. The provider remained in breach of regulation 17 regarding good governance.
Programmes
5/10
!
The home had a designated activities coordinator... Lots of other activities took place at the home including weekly bible reading, films nights, gardening club and trips out into the local community.
Points to consider
No permanent manager in post, and governance systems still not good enough after previous breaches.
The current manager was applying to take the registration of the home... The provider remained in breach of regulation 17 regarding good governance.
Agency staff used at times, causing delays when residents call for help.
They do bring agency staff in, some are good, some not so good. If I use my call bell sometimes, I do have to wait quite a while to be seen to, so I am sure they are short of staff at times.
Gaps in mental capacity paperwork for things like bed rails and sensor mats.
Mental Capacity Act (MCA) assessments were not always completed where restrictions were in place, to demonstrate decisions were in people’s best interest. This included the use of mats and bedrails.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Requires improvement
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews