Last updated: 10 February 2026
"Staff feel supported by approachable leaders with good training and varied activities, but no registered manager in place is a major drawback."
During our checks we found that staff had signed administration records in advance of the medicines round which was due to be completed. This is not in line with good practice.
Staff feedback regarding leadership was positive. All staff shared that senior staff were approachable and they felt supported.
People and their relatives told us they felt that staffing levels were sufficient. One person told us, 'I think there is enough staff... Only sometimes do they seem a bit rushed.'
Staff were recruited safely and supported in their roles via training and supervision. Records we reviewed confirmed this.
The service did not have a registered manager in post at the time of the assessment, however one had been appointed, and they were due to commence their role shortly.
People had access to a wide range of health services... goes to the gym and has physio, there are also music sessions available. Staff encouraged people to... join in with therapeutic activities.
No permanent manager in place during the inspection, even though a new one was hired and about to start.
The service did not have a registered manager in post at the time of the assessment, however one had been appointed, and they were due to commence their role shortly.
Staffing is adequate but sometimes staff seem a bit rushed.
One person told us, 'I think there is enough staff... Only sometimes do they seem a bit rushed.'
Only standard training and supervision with no specialist courses or development mentioned.
Staff were supported in their roles via training and supervision. Records we reviewed confirmed this.
AI Generated
Last inspected: June 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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