Working at Jackson House
2 Lode Hill Cottages, Wilmslow, SK9 4LH
Operated by Caritas Services Limited
4 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported by managers with strong safety and stable staffing, but basic activities and routine training hold it back."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, and that the infection prevention and control policy was up to date. (2021 targeted inspection)
Staff Culture
7/10
✓
Staff told us their views were welcomed, listened to and acted upon by the management team. They said they felt fully supported and felt confident to raise any concerns they had. (Per 2020 comprehensive inspection)
Staffing Levels
6/10
✓
Appropriate numbers of suitably qualified and trained staff were on duty to meet people's needs. People were supported by regular staff that knew them well. (Per 2020 comprehensive inspection)
Training & Dev
6/10
✓
Staff had completed training to meet the requirements of their role and to meet people's individual needs. Refresher updates were regularly undertaken. Staff received regular support through supervision, annual appraisal. (Per 2020 comprehensive inspection)
Management
7/10
✓
Staff told us their views were welcomed, listened to and acted upon by the management team. They said they felt fully supported and felt confident to raise any concerns they had. (Per 2020 comprehensive inspection)
Programmes
4/10
!
People accessed the community to participate in activities of their choice including walks, shopping, visits to the gym, bowling, fishing, baking, bacon butty trips, as well as days out. (Per 2020 comprehensive inspection)
Points to consider
Basic outings like walks, gym visits and bowling with no coordinator or specialist programmes, so the role is mostly routine personal care.
People accessed the community to participate in activities of their choice... walks, shopping, visits to the gym, bowling, fishing, baking, bacon butty trips, as well as days out to places further afield. (Per 2020 comprehensive inspection)
Only standard training to meet role needs with refreshers and supervisions, no specialist courses or funded qualifications.
Staff had completed training to meet the requirements of their role and to meet people's individual needs. Refresher updates were regularly undertaken. (Per 2020 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews