Working at Jackman's Lodge
The Mount, Woking, GU21 7RG
Operated by Jackman's Lodge Ltd
30 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Strong leadership and safe practices, but staff vacancies mean agency covers most shifts and activities are basic without a coordinator."
Safety & Risk
7/10
✓
Staff received safeguarding training and understood their responsibilities in protecting people from abuse. Medicines were managed safely and audited regularly.
Staff Culture
6/10
✓
Staff met regularly with their managers for supervision and appraisal. Staff told us these sessions were useful opportunities to discuss any issues they had in their roles.
Staffing Levels
5/10
!
Vacancies on the permanent staff team at the time of our inspection meant that agency staff were deployed on most shifts.
Training & Dev
6/10
✓
Staff had an induction when they started work, which including mandatory training and shadowing colleagues. Refresher training in mandatory areas was provided regularly and staff had access to training relevant to the needs of the people they cared for.
Management
7/10
✓
The home had a strong management team which provided good leadership to staff and communicated effectively with people, relatives and professionals.
Programmes
5/10
!
In-house activities included arts and crafts, gentle exercise, word games and events such as cheese and wine events and film showings. Entertainers visited the home and people were encouraged to access the community through trips.
Points to consider
There are vacancies so agency staff cover most shifts, meaning the team isn't fully stable.
Vacancies on the permanent staff team at the time of our inspection meant that agency staff were deployed on most shifts.
Only basic activities like arts, crafts, games and outings, with no dedicated coordinator right now.
The provider was recruiting to the vacant activities co-ordinator post at the time of our inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews