Working at Ivydene

Only basic outings, crafts and household tasks, no activities coordinator or special programmes to vary the workday.

People had access to activities in line with their interests... coffee mornings... shopping or went for walks. Staff encouraged people with activities such as puzzles and crafts... participate in everyday living tasks such as cooking and cleaning.

Just standard training on basics like moving people and safeguarding, with some not even finished, no specialist courses.

Staff training included the topics; moving and handling, dementia, health and safety... The provider had recently changed its training induction and some staff were still in the process of completing their mandatory training.

Adequate staffing now but after big staff turnover with only two original team members left.

The registered manager had facilitated a large turnaround in staff since last inspection... 'We only have two staff remaining from the last inspection.'