Working at Ivybank House Care Home
Ivy Bank Park, Bath, BA2 5NF
Operated by Ivybank Care Limited
43 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported by an approachable manager and positive culture, but basic activities and recent staff changes hold it back."
Safety & Risk
6/10
✓
Incidents and accidents had been reported, investigated... lessons learnt were shared... Medicines were managed safely... However, there was 1 occasion where a recent update to a risk assessment had not yet been reflected... shortfalls in record keeping.
Staff Culture
7/10
✓
Staff told us they felt supported by the registered manager... Leaders told us about initiatives... staff meals... colleague of the month... One health professional said... positive change in staff regarding a positive working atmosphere.
Staffing Levels
6/10
✓
We found there were enough staff to meet people’s needs. Leaders told us they used a dynamic dependency tool... which confirmed staffing levels were appropriate.
Training & Dev
6/10
✓
Staff told us they received regular training which was appropriate and relevant to their role. The providers training matrix confirmed this. Records showed staff received regular supervision.
Management
7/10
✓
Staff told us they felt supported by the registered manager and could speak with the registered manager whenever they needed to. One staff member said, 'The manager is approachable, supportive, and very involved in the daily running of the home.'
Programmes
5/10
!
The registered manager and staff told us the home offers regular exercise... every morning at 10am... one person goes out daily for a walk and another person helps the gardener... people go to church every fortnight... fun days.
Points to consider
Only basic activities like daily exercises, walks, and occasional church trips, no dedicated coordinator or specialist programmes.
The home offers regular exercise... every morning at 10am... one person goes out daily for a walk... people go to church every fortnight if they wished.
Some unclean moving equipment and deep cleaning gaps observed, due to a past vacancy in the cleaning team.
we observed some moving and handling equipment appeared visibly unclean... gaps in some of the deep cleaning tasks... due to a vacancy in the team which had now been filled.
Significant recent staff changes noted by relatives, which might affect team stability.
some relatives told us there had been significant changes in staff and felt some staff did not spend as much time talking with people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews