Last updated: 10 February 2026
"Good staffing, strong team culture and an open-door manager, but medicines records lack detail and activities are basic."
Risk assessments were in place and had been reviewed regularly. Systems and processes were in place to protect people from abuse.
Staff worked as a team. Comments included, 'I like how we work as a team', and, 'Nothing could be better, everyone has pulled together'.
People's needs were met in an unhurried manner and staff said staffing levels were good.
Staff received regular training and their skills were refreshed.
The registered manager had an open-door policy and people, relatives and staff confirmed this.
Per 2019 comprehensive inspection: We saw people had a good range of activities and social opportunities. This included developing links with the local community.
Staff get regular training and supervisions but no specialist courses or funded qualifications are mentioned.
Staff received regular training and their skills were refreshed.
Activities are basic like community outings and volunteering with no dedicated coordinator or special programmes.
Per 2019 comprehensive inspection: We saw people had a good range of activities and social opportunities. This included developing links with the local community.
Some medication records do not have enough detail on when to apply creams even if staff know.
Records for people who had been prescribed topical creams on an 'as and when basis' did not contain enough information about when and where they should be applied.
AI Generated
Last inspected: December 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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