Working at Ivy Dene
20-22 Doncaster Road, Knottingley, WF11 8NT
Operated by Ivy Cottage (Ackton) Ltd
20 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Visible management and strong safety support a positive culture where staff feel valued, but high staff turnover and no activities coordinator are drawbacks."
Safety & Risk
7/10
✓
Safe IPC assured: PPE used effectively, outbreak managed well, cleaning regimes; prior effective safeguarding and medicines. Per 2020 and 2019 inspections.
Staff Culture
6/10
✓
Staff told us they felt listened to, would recommend service to family and friends as place to work. Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
Adequate staffing levels maintained despite high staff turnover; provider recruiting to permanent posts. Per 2019 comprehensive inspection.
Training & Dev
6/10
✓
Staff received training and support needed including induction and shadowing; new CPD programme; some supervisions addressed. Per 2019 comprehensive inspection.
Management
6/10
✓
Management team visible in the home, directing care and positive role models; staff felt listened to and would recommend service. Per 2019 comprehensive inspection.
Programmes
5/10
!
People took part in variety of social activities in home and community including swimming, theatre, karate, gym, football. Per 2019 comprehensive inspection.
Points to consider
Adequate number of staff but high turnover means the team changes a lot.
the service had experienced a high turnover of staff
Some outings and personal interests supported but no dedicated coordinator or specialist programmes.
People took part in social activities in the home and in the community. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews