Last updated: 10 February 2026
"Great leadership and a proud, united staff team, although they still rely on agency staff and lack a dedicated activities coordinator."
Staff told they would report any safeguarding concerns... Staff had been trained in safeguarding... Accidents, incidents, and near misses were recorded and reported. Incidents were reviewed... Medicines were safely managed.
The registered manager had worked to unite the staff team... Without exception, we received positive feedback about the management team from staff... 'I am proud to say I work at Ivers now'.
There were sufficient staff deployed to meet people's needs and, while there had been significant reliance on agency staff, this was now decreasing as the provider had recruited new staff and would be fully staffed soon.
Staff had completed training in a range of areas that were specific to the people they supported and responded to situations such as managing seizures or choking according to people's care plans... staff at Ivers also needed to complete buccal Midazolam administration, gastrostomy, and autism training.
The registered manager led by example and worked alongside their teams in the care home and bungalows, covering shifts and spending time observing staff and people.
People and their key workers met monthly and completed a 'wheel of engagement' meeting. They spoke about progress made towards goals... people went horse riding and swam, and there were animals including sheep and ponies that people cared for on site.
Staffing levels meet needs but they still use agency staff for holidays and sickness cover.
Reliance on agency staff had significantly reduced however they were still needed for annual leave and sickness cover.
Activities include animal care, horse riding, swimming, and goal meetings but no dedicated activities coordinator or specialist programmes.
People and their key workers met monthly and completed a 'wheel of engagement' meeting... people went horse riding and swam, and there were animals including sheep and ponies that people cared for on site.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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