Last updated: 9 February 2026
"Excellent training and supervision in a collaborative culture with strong management support, although regular agency staff cover absences."
Detailed risk assessments regularly reviewed, safeguarding training and knowledge in place, minor past medicines errors addressed with retraining. (Per 2017 inspection)
Staff team worked collaboratively, everyone's input valued, significant praise from staff for management support. (Per 2017 inspection)
Regular agency staff used to cover absences, but no significant staffing pressures experienced. (2022 inspection)
Staff had excellent specialised training for complex needs and consistent supervision every six to eight weeks. (Per 2017 inspection)
Staff responded with significant praise for management support; relatives described management as approachable, responsive and proactive. (Per 2017 inspection)
Specialist approaches including PROACT SCIP, Five Good Communication Standards, Makaton, community outings and family visits. (Per 2017 inspection)
Agency staff regularly cover absences, so you might work alongside temps who do not know residents as well as the permanent team.
Regular agency staff were used to cover for any staff absence that occurred (2022); sometimes there are agency staff in the home which don't know [relative] as well (2017 relative)
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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