Working at Islington Social Services - 3 Wray Court
3 Wray Court, London, N4 3QS
Operated by Islington Social Services
8 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Strong safety practices and effective training in a supportive culture, but limited activities without a coordinator and some agency staff use."
Safety & Risk
8/10
✓
Per 2022: 'assured that the provider was making sure infection outbreaks can be effectively prevented or managed and had done so in response to a recent outbreak'; Per 2018: detailed risk assessments regularly reviewed, medicines managed safely after review of past errors
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'staff worked well together and were supportive of each other'; staff thought they were well supported; 'proud that the national autistic society accreditation continued'
Staffing Levels
6/10
✓
Per 2022: 'the service used familiar regular staff from a staffing agency and this had helped to manage times when some staff had needed to self-isolate'; Per 2018: suitable numbers on rota with largely longstanding staff team
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: 'staff had received effective training, which included more specialised training about caring for people with autism and other complex needs'; received supervision each month
Management
6/10
✓
Per 2018 comprehensive inspection: registered manager in post; staff said 'I think if I needed to raise anything it would be taken seriously' and 'If I was concerned I would raise it with senior managers'
Programmes
4/10
!
Per 2018 comprehensive inspection: 'maximise their opportunities to engage in day to day life, recreational and social activities'; 'lunch was often taken at cafés or wherever a person was engaging in an activity'; ongoing sensory experiences
Points to consider
No activities coordinator or structured programme, just basic outings to cafes and sensory activities, so the role is mostly routine personal care.
Per 2018 comprehensive inspection: 'people to maximise their opportunities to engage in day to day life, recreational and social activities'; 'lunch was often taken at cafés or wherever a person was engaging in an activity'
Some agency workers used regularly for one-to-one support or to cover shifts.
Per 2018 comprehensive inspection: 'the service does use regular agency staff who support people either specifically for one to one support or as additional support on shifts that need to be covered'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews