Last updated: 9 February 2026
"Robust safety practices, supportive management and strong training for staff, but limited info on staff retention and no dedicated activities coordinator."
Staff were aware of their responsibilities to safeguard people and the home had robust procedures in place. Medicines were managed safely and people received their medicines as prescribed. The service kept records of incidents and learning shared with staff.
Staff told us they enjoyed working at the home. Staff were open and transparent throughout the inspection.
There were enough staff to meet people's needs. We saw staff had time to sit and engage with people in conversation.
Staff received the training and support they required to do their job which included specialist training in areas of challenging behaviour, drugs and alcohol. Staff had the opportunity to discuss their training and development needs at regular supervision and appraisals.
Staff were clear about their role and told us they were supported in their work. People and health professionals spoke highly of the registered manager and the service.
People told us they enjoyed a wide range of activities. Regular activities included summer BBQ's and monthly bus trips to destinations such as Skegness and golf. Staff ran daily keep fit classes for residents.
Staff numbers are sufficient and staff have time to chat with residents, but no info on agency use or how long staff stay.
There were enough staff to meet people's needs. We saw staff had time to sit and engage with people in conversation.
Regular activities like BBQs, bus trips and keep fit classes add some variety, but no dedicated activities coordinator or specialist programmes.
Regular activities included summer BBQ's and monthly bus trips to destinations such as Skegness and golf. Staff ran daily keep fit classes for residents.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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