Working at Iris Hayter House
43 Sandford Road, Oxford, OX4 4XL
Operated by Response Organisation
13 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Strong leadership and a stable, committed staff team with good morale, although basic activities and training hold it back."
Safety & Risk
7/10
✓
Medicines were managed safely... Risks to people's safety and well-being were managed through a risk management process... Staff fully understood their responsibilities... Regular audits were conducted (2021).
Staff Culture
7/10
✓
Staff culture was positive, and the team was caring... Staff worked well as a team and had a sense of pride working at the service. Staff morale was good (2021).
Staffing Levels
6/10
✓
The provider had enough staff on duty with the right skill mix... Staff told us there were enough staff... Staff rotas evidenced planned staffing levels were consistently maintained (2021).
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: People were supported by skilled staff that had ongoing training relevant to their roles, induction, shadowing experienced staff, monthly supervision.
Management
7/10
✓
The registered manager promoted strong values and was committed... stable and committed staff team who were fully involved... Staff morale was good, and they told us that they were involved in the development of the service (2021).
Programmes
4/10
!
Per 2019 comprehensive inspection: People were able to engage in a range of activities including music, games and crafts. People also enjoyed events and trips out of the home.
Points to consider
No activities coordinator or special programmes, just basic stuff like music, games, crafts and occasional outings.
Per 2019 comprehensive inspection: People were able to engage in a range of activities including; music, games and crafts. People also enjoyed events and trips out of the home. One staff member said, 'There's plenty of activities on offer but not many residents will join in.'
Just basic training and monthly check-ins with managers, no specialist courses or career development.
Per 2019 comprehensive inspection: People were supported by skilled staff that had ongoing training relevant to their roles. Staff told us they felt supported in their roles through supervision meetings with their line managers.
Enough staff to cover shifts but staff said it was tough during the pandemic, no details on low agency use or great retention.
Staff told us there were enough staff. One member of staff said, 'Yes we have enough staff, it has been difficult during the pandemic but I think we have done well.' Records confirmed... planned staffing levels were consistently maintained (2021).
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews