Working at Inver House
5 Foreland Road, Isle Of Wight, PO35 5UB
Operated by Scio Healthcare Limited
51 bedsResidential homes
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.4/10
Key Finding
"Strong team culture and varied activities, but stretched staffing causes call bell delays and poor medicines management."
Safety & Risk
3/10
✕
Medicines optimisation Score:1 The provider did not make sure that medicines and treatments were safe. The providers audit and governance procedures had not identified concerns we found in relation to the management of medicines.
Staff Culture
6/10
✓
Staff understood their roles and responsibilities and said they would recommend working at Inver House.
Staffing Levels
3/10
✕
people and family members, staff and external professionals raised some concerns about the availability of care staff. They reported delays in staff responding to call bells and staff being very busy with no time to sit with people.
Training & Dev
5/10
!
Training was generally up to date and covered topics relevant to the service.
Management
4/10
!
Governance and oversight systems had not identified concerns we found during this inspection.
Programmes
6/10
✓
People told us they were able to join a wide variety of activities and were involved in local community events.
Points to consider
Staff get stretched and busy, with call bells taking 8 minutes on average to answer.
providers audits of call bell response times showed that people waited on average 8 minutes for a response.
Medication checks failed, with wrong storage temperatures and expired drugs not caught by audits.
Medicines were stored securely, however, systems to ensure this was at the correct temperature could not be guaranteed meaning medicines may no longer be effective or safe to use. Systems to ensure medicines and topical creams were not used beyond their safe to use dates were not always followed.
Management oversight missed problems like medication errors and care plan gaps.
Governance and oversight systems had not identified concerns we found during this inspection. The providers procedures for management of medicines had not always been followed and care plans did not always provide clear consistent information.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews