Working at Inshore Support Limited - 10 Melbourne Road
10 Melbourne Road, Halesowen, B63 3NB
Operated by Inshore Support Limited
3 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by an approachable manager with strong safety practices, although basic activities and staff turnover hold it back."
Safety & Risk
8/10
✓
2021 IPC inspection: Assured provider preventing infections, using PPE effectively, accessing testing, clean premises, up-to-date policy; 2019: good safeguarding, risk management, medicines audits.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff felt well supported, confident in approachable manager; speak up guardian in place.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'staffing levels are good' and 'there's always more than enough staff'; relatives concern over staff turnover, agency staff spoken to.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received induction, Care Certificate, supervision, and training they found helpful; 2021: IPC and COVID training.
Management
7/10
✓
Per 2019 comprehensive inspection: 'Staff felt well supported... [Manager] is very good and very approachable'; 2021: registered manager offered staff support and counselling.
Programmes
5/10
!
Per 2019 comprehensive inspection: Activities include 'we go out, we paint, listen to music and go to the cinema'; community trips and choices offered.
Points to consider
The job is mostly routine care with basic activities like outings, painting and music, no coordinator or special programmes.
Per 2019 comprehensive inspection: 'We give a choice of activities... we go out, we paint, listen to music and go to the cinema'
Staffing is enough for the job but uses some agency workers and relatives note staff turnover.
Per 2019 comprehensive inspection: Relatives expressed concern over staff turnover; spoke with agency staff
Only standard training like inductions, supervisions and basic courses, nothing specialist or funded for career growth.
Per 2019 comprehensive inspection: Staff had induction, Care Certificate, supervision; training courses attended and found helpful
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews