Last updated: 9 February 2026
"Staff receive good training and feel supported in a team with enough on duty, but no permanent manager and medication safety issues hold it back."
Medicines were not always dispensed inline with best practice guidance... one prescribed cream for a person was out of date.
Staff felt well supported and part of a team.
Staff told us there were always enough of them on duty and they never worked with unsafe staffing levels.
Staff had completed an induction process and training relevant to their roles... doing additional courses that were specific to the needs of the people they supported.
There was no registered manager in post, the deputy manager was overseeing the day to day running of the home.
A staff member said, 'A good thing about here is we are always going out and about.'
No permanent manager in charge, deputy is running things day to day.
There was no registered manager in post, the deputy manager was overseeing the day to day running of the home.
Medication handling not always safe, like out of date cream and improper packaging.
Medicines were not always dispensed inline with best practice guidance... one prescribed cream for a person was out of date.
No structured activities programme or coordinator, just basic outings and following residents' daily choices.
We observed people following their interests... A staff member said, 'A good thing about here is we are always going out and about.'
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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