Working at Inshore Support Limited - 1 Whitehall Road

Staff told us they felt supported by the manager and their colleagues and enjoyed working at the service. One member of staff told us, 'It's really easy to get support from [manager's name] she's really hands on.'

People were supported by sufficient numbers of staff to meet their needs. The manager reviewed the skill mix of staff to ensure those on shift were able to meet the needs of the people they supported.

Staff told us they felt well trained and were supported to access additional training in order to develop their skills. For example, where people's care needs had changed and they had developed particular healthcare conditions, additional training was sourced for staff.

We saw people were supported to take part in a variety of activities such as going out for drives, pub meals, visiting local attractions, clothes shopping, arts and crafts, gardening or watching sporting or wildlife programmes that interested them or listening to their favourite music.