Last updated: 10 February 2026
"Staff feel well supported in a friendly family atmosphere, but lone working and basic training hold it back."
Per 2018 comprehensive inspection: Risk assessments had been carried out. Safe recruitment processes were followed. Medicines were managed safely. Incidents and accidents were reported and reviewed.
Per 2018 comprehensive inspection: There was a friendly, family atmosphere. Staff said they felt well supported. There was lots of laughing and banter.
Per 2018 comprehensive inspection: There was enough staff on duty to meet people's needs. The registered manager said new staff were being recruited.
Per 2018 comprehensive inspection: Staff were trained to carry out their roles and had regular supervision sessions.
Per 2018 comprehensive inspection: Staff said they felt well supported and that the provider was a good employer. Communication within the service and from the provider was really good.
Per 2018 comprehensive inspection: People had a wide and varied social life including line dancing, pub visits, personal trainer, trips to London and Isle of Wight.
Usually only one carer on duty at a time, even with up to three residents living there.
This is lone working, because it's usually only one of us [staff] on duty.
Just basic training courses and regular supervisions, no specialist qualifications or career development.
Staff were trained to carry out their roles and had regular supervision sessions.
Varied outings and hobbies for residents but no dedicated coordinator or special programmes to make the job more interesting.
No mention of activities coordinator or named specialist programmes.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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