Working at Innage Grange
Innage Lane, Bridgnorth, WV16 4HN
Operated by Coverage Care Services Limited
83 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff enjoy a supportive family-like culture with strong safety practices, but basic activities without structure and limited staff retention details hold it back."
Safety & Risk
8/10
✓
2021 targeted inspection: Assured provider preventing infections, using PPE effectively, visitor protocols, testing and up-to-date policy; per 2018: strong safeguarding, safe medicines, incident analysis.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff enjoyed work, felt supported like one big family, happy atmosphere with laughter; staff said happy staff and management key.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were enough staff on duty to meet people's needs in a timely way with appropriate skill mix; staff confirmed sufficient numbers.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff received induction, role-specific training including dementia awareness with role-playing, regular supervisions and competency assessments.
Management
7/10
✓
Per 2018 comprehensive inspection: Management had open door policy, staff felt supported and views listened to, people and relatives said managers respected and willing to listen.
Programmes
4/10
!
Per 2018 comprehensive inspection: People supported with basic social activities like chatting, playing games, helping in garden and potting plants.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine care with basic chats, games and garden help.
Per 2018 comprehensive inspection: People were supported to take part in social activities of their choice. We saw people and staff in communal areas of the home sitting and chatting, playing games or helping in the garden.
Staffing is adequate to meet needs safely, but no details on low agency use or strong team retention.
Per 2018 comprehensive inspection: There were enough staff on duty to meet people's needs in a timely way and to keep people safe. Staff confirmed there were enough staff to ensure people's needs were met safely.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews