Last updated: 10 February 2026
"An approachable visible manager and thorough training build a supportive team, but safety gaps like missing risk assessments and limited activities hold it back."
We noted the temperature on the day of our inspection was 25 degrees Celsius... one of the care plans we looked at stated the person had a risk of choking and there was no risk assessment for this.
One staff member said, 'The best thing about working here is definitely the [people], it's like being part of a big family.' A staff member said, 'The manager is very approachable, I know any problems will get solved.'
We reviewed the staff rota which showed sufficient numbers of staff were deployed to support people safely. Some staff felt there were not enough staff during the afternoon
We found staff were well-trained and had their competencies in all aspects of care checked regularly. Their monthly supervisions took place over a full day when they were shadowed by a senior member of staff.
The registered manager was very visible in the home and spent one shift per week working as a nurse. Meetings with staff were inclusive with staff describing the manager as approachable.
People told us there were limited activities for them to do in their rooms. The home has an activities co-ordinator Monday to Friday and the registered manager explained they were recruiting an additional activities co-ordinator
Some safety gaps like missing choking risk assessment and medicine storage too warm mean it's not fully reliable yet.
one of the care plans we looked at stated the person had a risk of choking and there was no risk assessment for this... temperature on the day of our inspection was 25 degrees Celsius
Staffing is adequate but some staff feel stretched in the afternoons with no details on low agency use or great retention.
Some staff felt there were not enough staff during the afternoon but two people we spoke to told us there was enough staff
Activities are limited with a coordinator only some days so the role involves mostly routine care.
People told us there were limited activities for them to do in their rooms... activities co-ordinator Monday to Friday
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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