Last updated: 9 February 2026
"Inspirational management and a family-like culture where staff feel valued, although some concerns about low night staffing."
People's medicines were safely administered. Medicines records were up to date and regularly checked.
Staff said they felt very valued and the home was like a 'family'... Staff were clearly proud to work at the service.
There were enough staff on duty to meet people's needs. People and relatives were complimentary about the continuity of staff.
Staff received relevant training to support them in their roles... regular supervision and annual appraisals.
Staff said the registered manager was an 'inspiration' and a role model to achieving excellence.
The service had its own bowling team which played at the local bowls club... pen pal schemes running with the local schools.
Some care workers raised concerns about low staffing on night shifts.
During the inspection, we received some concerns from staff about night staffing levels.
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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