Working at Inglewood Residential Rest Home
330 Chester Road, Sutton Coldfield, B74 3ED
Operated by Inglewood Residential Rest Home Limited
31 bedsResidential homesHomecare agencies
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Good management fosters a positive culture and happy staff with strong safety learning, although residents sometimes feel staff seem rushed and training lacks full details."
Safety & Risk
8/10
✓
The registered manager had a system in place to learn when things went wrong. Analysis of any adverse incidents was undertaken, and learning was shared with staff including near misses, medicines errors and safeguarding incidents.
Staff Culture
7/10
✓
Staff told us they were happy with the management... 'The morale is good here, it's a good team, we keep each other informed we socialise and we have an open door policy in place.'
Staffing Levels
6/10
✓
The registered manager told us they used a tool to assess the dependency of people... staffing levels currently exceeded what was required. Staff confirmed, 'we manage to get everything done, we have time to spend with people on a one to one basis.'
Training & Dev
6/10
✓
We saw the provider had accessed support from outside agencies to seek training opportunities for their staff including skin integrity and dysphagia training.
Management
7/10
✓
The registered manager promoted a positive culture which was inclusive, open and empowering. Staff told us, 'The registered manager is good for the home, lots of improvements have been made since they came.'
Programmes
/10
✕
Not covered in the 2023 focused inspection report; 2019 report more than 2 years old.
Points to consider
Staff numbers meet what's needed but residents sometimes feel the team seems rushed.
People told us they sometimes felt staff were rushed, but confirmed they were happy with the support they received.
Training covers basics and some specialist areas like skin care and swallowing issues, but no details on full coverage, qualifications or career development.
We saw the provider had accessed support from outside agencies to seek training opportunities for their staff including skin integrity and dysphagia training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews