Working at Inglewood
139 Dalston Road, Carlisle, CA2 5PG
Operated by Inglewood (Cumbria) Limited
26 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Helpful management and a happy staff team create a positive culture, but busy staffing and recently refreshed fire training are drawbacks."
Safety & Risk
5/10
!
Fire drills were not up to date for some staff and they were unclear about how to safely evacuate people. The provider took immediate action to retrain staff.
Staff Culture
7/10
✓
Staff were happy in roles and said the provider and registered manager were supportive. The staff team worked well together to provide a good quality of life for people.
Staffing Levels
5/10
!
Staffing levels were sufficient to meet people's needs safely... One relative commented, 'I think the staff are pushed and busy but it doesn't affect how well they care for people.'
Training & Dev
6/10
✓
Staff received relevant training to support them in their roles, including care of people with dementia... They received supervision to support them in their role.
Management
7/10
✓
People and relatives said the service was well-run and praised the management team as helpful and approachable. Staff were happy in roles and said the provider and registered manager were supportive.
Programmes
5/10
!
People spoke positively about the social activities on offer... activities including balloon tennis, painting, flower arranging and icing biscuits.
Points to consider
Staffing is adequate but staff are pushed and busy at times.
I think the staff are pushed and busy but it doesn't affect how well they care for people.
Some staff fire evacuation training was out of date until recently fixed.
Fire drills were not up to date for some staff and they were unclear about how to safely evacuate people.
Only basic activities like balloon tennis and painting with no specialist programmes.
activities including balloon tennis, painting, flower arranging and icing biscuits.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews