Working at Ingham House
10-12 Carlisle Road, Eastbourne, BN20 7EJ
Operated by Ingham House Limited
40 bedsNursing homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Staff receive good training and safe care in a supportive team, but no registered manager and basic activities hold it back."
Safety & Risk
7/10
✓
People received safe care and support... Care plans and risk assessments meant peoples' safety and well-being were protected. We observed medicines being given safely...
Staff Culture
6/10
✓
Staff told us that things had significantly improved and they feel supported by the manager. 'It is a really good team now...' 'I love working here...'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. Rota's confirmed staffing levels were consistent, and the skill mix appropriate.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff had received essential training... opportunities for additional training specific to the needs... 'They are excellent-they paid for my Activity course to obtain my Diploma'
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
4/10
!
Per 2019 comprehensive inspection: programme of events was displayed... exercises, quizzes, craft sessions and musical and film sessions. regular trips out
Points to consider
No permanent manager registered yet, even though a new one is in place and working on it.
At the time of our inspection there was not a registered manager in post.
Only basic activities like quizzes, crafts, exercises, music and trips, so the role lacks variety beyond routine care.
Per 2019 comprehensive inspection: programme of events... exercises, quizzes, craft sessions and musical and film sessions. regular trips out
Staffing is now adequate after they increased levels in January due to more accidents.
the manager had identified in January 2022 that there had been an increase in incidents and accidents and had increased staffing levels.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews