Working at Indigo
2 Forest Avenue, Mansfield, NG18 4BX
Operated by Innova House Health Care Limited
2 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Stable experienced staff with strong safety and training, but no registered manager and basic activities hold it back."
Safety & Risk
8/10
✓
Detailed risk assessments were in place and staff were knowledgeable about what action to take... Risk assessments were reviewed monthly... Audits were carried out monthly to check that medicines were taken as prescribed.
Staff Culture
6/10
✓
Staff told us that their ideas and suggestions were encouraged and acted upon.
Staffing Levels
8/10
✓
People were supported by a core team of highly experienced staff who had the right skills and who people chose to support them.
Training & Dev
7/10
✓
Staff had received training that was specific to the needs of the people who used the service. Staff also received regular supervision and appraisal.
Management
2/10
✕
The service did not have a registered manager but a person with long experience of the service had applied to be the registered manager.
Programmes
4/10
!
People were supported to pursue their interests and hobbies, for example collecting box-sets of their favourite drama and games.
Points to consider
No permanent manager in post, even though an experienced person has applied, so leadership might lack full stability.
The service did not have a registered manager but a person with long experience of the service had applied to be the registered manager.
Only basic hobbies, games, outings, and social activities with no coordinator or structured programme, so the role lacks creative variety beyond routine support.
People were supported to pursue their interests and hobbies, for example collecting box-sets of their favourite drama and games... staff took them there [to places further afield].
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews