Last updated: 10 February 2026
"Supportive management and positive culture, but basic activities without a dedicated coordinator and adequate staffing hold it back."
A log of any safeguarding incidents was maintained... Accidents and incidents were monitored, with information about how to prevent future re-occurrences. Medicines were managed safely.
The staff team spoke of a positive culture at the service... One member of staff said, 'It is a great place to work. There is definitely a good culture, as well as good teamwork.'
There were enough staff employed to care for people safely. Relatives said there were enough staff to deliver the care people needed.
Staff told us they received the appropriate training and induction... A training matrix was in place which detailed the different types of training staff had completed.
Staff told us they felt the service was well-led. One member of staff said, 'There is good management and leadership here. The manager is very supportive, approachable and always considers the well-being of staff.'
People were supported to participate in activities... Staff often took people out into the local community and there was a sensory room onsite.
No dedicated activities coordinator or specialist programmes, so the role involves basic outings and sensory room alongside routine care.
People were supported to participate in activities when they spent time at the service. Staff often took people out into the local community and there was a sensory room onsite which people told us they liked to use.
Staffing is adequate but nothing special, with no details on low agency use or strong staff retention.
There were enough staff employed to care for people safely. Relatives said there were enough staff to deliver the care people needed.
Only standard training and induction available, no funded specialist qualifications or career development paths.
Staff told us they received the appropriate training and induction to meet the needs of the people they supported. A training matrix was in place.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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