Working at Imber House
412 London Road South, Lowestoft, NR33 0BH
Operated by Mr Rajkumarsingh Gunowa
7 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Strong leadership and well-managed safety risks, but team stability and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Risks were managed well by the service. Each person had a set of individualised risk assessments... Medicines were stored, managed and administered safely.
Staff Culture
7/10
✓
Staff told us that the provider was supportive and they felt able to speak to them about any concerns or issues they had.
Staffing Levels
6/10
✓
People told us there were enough staff to meet their needs and they were never alone unless they wished for privacy.
Training & Dev
7/10
✓
The providers training matrix confirmed that all staff were up to date with the providers mandatory training. Staff told us that the training they received was appropriate for the role.
Management
8/10
✓
Staff told us the provider led by example and that the provider was present in the service seven days a week.
Programmes
6/10
✓
People were enabled to access meaningful activity both in the service and in the community... pottery class... job... watching television and playing games... shopping.
Points to consider
Staffing levels are fine with enough people around, but no details on team stability or agency use to show it's better than average.
There were enough staff to meet people's needs.
Varied activities like pottery classes and shopping keep things interesting, but no dedicated coordinator or special programmes mentioned.
People were supported to engage in meaningful activity inside and outside of the service... pottery class... playing games with staff... took people shopping.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews