Working at Ilford Park Polish Home

Enough staff but agency covers absences and recruitment files miss written references from past jobs.

absences were always covered by agency staff that were familiar with the service... staff files did not contain references from previous employers

Some medication record changes are handwritten and not always signed off by two staff members.

handwritten changes to medicines records were not always recorded and signed by two members of staff

Activities programme has games, music and social groups but no dedicated coordinator or specialist approaches.

There was a programme of activities which included games, exercise groups, music groups and social groups