Last updated: 10 February 2026
"Staff feel respected and supported with strong training and a stable team, although activities lack a dedicated coordinator."
People were protected from the risk of abuse. Staff understood how to recognise and report concerns or abuse... People received their prescribed medicines safely... Accidents and incidents were documented and analysed regularly.
Staff felt respected and supported by their manager which supported a positive and improvement-driven culture. Staff felt able to speak up about any concerns they may have regarding people's care without fear of what might happen as a result.
The service had enough staff, including for one-to-one support... Relatives and staff felt there were enough staff available to meet people's needs... They are a very experienced team and they have a stable team there.
People were supported by staff who had received relevant and good quality training in evidence-based practice. This included training in... communication tools, positive behaviour support... Staff said they had regular refresher training... regular supervision.
The registered manager had a good understanding of their role and responsibilities to manage and lead the service consistently well and felt well supported by the provider's management team. Staff felt respected and supported by their manager.
People were supported by staff to pursue their interests, take part in activities and be active in their local area. People had opportunities to try new activities that enhanced and enriched their lives.
No dedicated activities coordinator or named specialist programmes like pet therapy, so the role mixes routine care with general outings and interests.
People could take part in activities and pursue interests that were tailored to them. Staff routinely sought opportunities for going out and about, taking part in leisure activities.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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