Last updated: 9 February 2026
"Staff feel extremely supported and valued by management with innovative programmes, stable long-serving team, good training and excellent safety."
2021 targeted IPC inspection: Assured on preventing infections, shielding, PPE use, testing, hygiene practices, admitting safely and managing outbreaks; environment very clean.
Per 2018 comprehensive inspection: Staff felt extremely supported by management team, valued and listened to; positive relationships evident.
Per 2018 comprehensive inspection: Sufficient numbers of suitably qualified staff deployed per rotas and observations; many staff had worked at the service for a number of years.
Per 2018 comprehensive inspection: Detailed induction with shadowing, mandatory plus additional specific training, regular supervision and appraisal.
Per 2018 comprehensive inspection: Registered manager in post receiving positive feedback; staff felt extremely supported, valued and listened to, described as 'like a home from home'.
Per 2018 comprehensive inspection: Multiple innovative programmes including 'Pearls and Wisdom' book, 'Pen Pal' club, 'Morning Movement' falls prevention, one-to-one boxing/gardening, community partnerships like Duke of Edinburgh volunteers and 'dine alone' events with positive outcomes.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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