Last updated: 10 February 2026
"Engaged management and consistent staffing support a passionate team, but specialist training and safety notifications lag behind."
Not all notifications submitted as required, e.g. 1 for safeguarding concern not submitted until prompted.
Staff passionate, person-centred, feel supported; 'We work collaboratively as a team.'
Permanent staff recruited after improvements; 'Staffing has improved massively, there is consistent staffing'; positive impact on team working.
Training for epilepsy and midazolam arranged but not yet completed; included in action plan.
New manager visible, available, engaged with staff; 'Management are very approachable.'
Improved staffing led to 'more provision of activities'; guidance around activities updated.
Some specialist training for seizures and emergency meds is arranged but not done yet.
Training required for staff in epilepsy and midazolam had been arranged but not yet completed.
Only basic activities mentioned with no special programmes or coordinator to vary the workday.
this had led to... more provision of activities and better team working." "Guidance around activities and other work to get on and do had also been updated.
They missed notifying the regulator about a protection from harm issue.
1 notification in relation to a safeguarding concern had not been submitted.
AI Generated
Last inspected: September 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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