Working at Hutton Village Care Home
Hutton Village, Brentwood, CM13 1RX
Operated by Bupa Care Homes (BNH) Limited
40 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff feel supported by approachable managers in a positive culture, but staffing shortages cause waits for residents and training is only standard."
Safety & Risk
6/10
✓
Medicines processes were safe... We identified some minor concerns about the reconciliation of medicines, the deputy manager followed these concerns up immediately.
Staff Culture
7/10
✓
There was a positive culture at the service. Managers and staff worked collaboratively... Staff were very positive about the senior team and the support they received.
Staffing Levels
5/10
!
We received mixed feedback from people and relatives about staffing levels. A person said, 'There are not enough staff as I have to wait quite a while. Can wait half an hour.'
Training & Dev
5/10
!
Staff were appropriately trained. Staff had received training to support people safely. Staff received training about managing medicines safely and had their competency assessed.
Management
7/10
✓
Staff were positive about the support from the registered manager and deputy manager. 'The managers here are approachable, they are very open to everyone and cares for staff, they always listen to any concern and take action immediately.'
Programmes
6/10
✓
There was a range of activities and events held at the service... ‘We have a lot going on.’ ... local entertainment and animal petting... Pantomime next month, all staff are involved.
Points to consider
Staffing is adequate but residents and families say waits can be up to half an hour at busy times, and agency staff cover when people call in sick.
We received mixed feedback from people and relatives about staffing... 'There are not enough staff as I have to wait quite a while. Can wait half an hour.' 'Sometimes staff ring in sick so staff levels can be low, however extra staff from agency... will be called in.'
Only standard training like safeguarding and medicines handling is mentioned, with no specialist courses or funded qualifications.
Staff understood their responsibilities in recognising and reporting suspected harm... They told us they had completed training... Staff received training about managing medicines safely and had their competency assessed.
Activities are regular and varied like petting sessions and shows but no specialist programmes or staff training in therapies.
There was a range of activities and events... local entertainment and animal petting... Pantomime next month... A staff member responsible for activities told us, 'We have regular meetings; we discuss what we can introduce...'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews