Working at Hutton Avenue
13 Hutton Avenue, Hartlepool, TS26 9PW
Operated by Voyage 1 Limited
9 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive manager and positive culture with safe practices, although basic activities and adequate staffing without a stable team hold it back."
Safety & Risk
7/10
✓
Risks to people were assessed and mitigated. Medicines were managed safely and effectively.
Staff Culture
7/10
✓
The registered manager and staff team promoted a positive culture which achieved good outcomes for people. There was a warm and welcoming atmosphere at the service.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs in a timely way.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Training was created around people's specific needs. Staff received regular supervisions and an annual appraisal.
Management
7/10
✓
Relatives and staff spoke positively about the registered manager's approach. One staff member said, '[Registered manager] is doing a brilliant job. They're really supportive and always put service users first.'
Programmes
5/10
!
Per 2019 comprehensive inspection: Activities were designed around people's interests. Staff continually looked for new activities for people and new interesting places to visit.
Points to consider
Staff numbers are sufficient but nothing special, no details on stable team or low agency use.
There were enough staff to meet people's needs in a timely way.
Only standard training with supervisions, no funded qualifications or career development.
Per 2019 comprehensive inspection: Staff received regular supervisions and an annual appraisal.
No dedicated activities coordinator or specialist programmes, just basic outings and interests.
Per 2019 comprehensive inspection: People were supported to take part in activities and interests they enjoyed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews