Last updated: 10 February 2026
"Supportive management and friendly team culture shine through, but unclear staff retention and basic activities without specialist programmes are drawbacks."
Safeguarding systems protected people; medicines managed safely with competency checks; risk assessments detailed and updated; incidents led to learning and updates.
Staff: 'The culture here is friendly, relaxed, but totally professional... good teamwork'; 'All the staff are great, we work as a team'; staff felt valued.
Staffing levels remained sufficient... 'There's always enough on duty'... rotas confirmed consistent levels; one person noted 'no agency or bank staff'.
Staff had specific training such as understanding dementia, catheter care and diabetes; regular supervision every two months; access to career development opportunities and qualifications.
Registered manager described as 'Approachable and very kind' and 'Runs the place well'; staff say 'Manager support is always here... they lead us really well'.
Variety of activities with activity coordinator: 'lots of entertainment, quizzes', entertainers, pampering, hair salon, spring gardening plans, iPad use.
Staff numbers meet needs with no agency staff but no details on long staff retention or easy workloads for personalised care.
Staffing levels remained sufficient... 'There's always enough on duty'... rotas confirmed consistent levels.
Varied activities run by a coordinator like quizzes and gardening make days interesting but no specialist therapy programmes or tech beyond basics.
Range of activities... 'We get lots of entertainment, I love the quizzes'... spring gardening... iPad to engage.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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