Working at Hurstfield
Keighley Road, Keighley, BD22 0LA
Operated by Elysium Healthcare No. 4 Limited
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Supportive management and positive team culture with strong safety practices, but COVID staff pressures and basic training hold it back."
Safety & Risk
8/10
✓
Per 2022: Assured provider was preventing infections, using PPE effectively, accessing testing and meeting vaccination requirements; per 2018: Medicines managed safely with robust safeguarding procedures.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff said 'It is a lovely home to work in', 'We work well as a team' and felt confident to raise concerns with the supportive manager.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were enough staff to meet people's needs and the service was staffed by a consistent staff team who had all worked for the provider for a good period of time; per 2022: measures in place to mitigate COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: New staff were provided with appropriate induction and all staff received training to give them the skills and knowledge for their role with regular supervision.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff, people and relatives found the registered manager approachable; staff felt supported and listened to by her.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People had access to a wide range of activities both in-house and in the community including walking groups, local pubs, meals out, birthday parties, voluntary work and gardening.
Points to consider
Enough staff with a stable team, but COVID caused some shortages that needed fixes.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Standard training and supervisions in place, but no specialist courses or funded qualifications mentioned.
New staff were provided with appropriate induction and all staff received training to give them the skills and knowledge for their role. Staff performance was monitored and they had opportunities to meet with their supervisor.
Varied outings and social events available, but no activities coordinator or special programmes to enrich the role.
People had access to a wide range of activities that were provided both in-house and in the community. People were able to access walking groups, local pubs and meals out. They were also involved in social events such as birthday parties.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews