Last updated: 10 February 2026
"Strong approachable manager and happy supportive staff team, although staff retention is unclear and training covers basics only."
Per 2019: Safe medicines with no errors, safeguarding training, incidents analysed; 2021 IPC: Assured on PPE/testing/outbreaks, minor cleaning record gaps addressed.
Per 2019 comprehensive inspection: 'I am happy working here. There is a good staff team.' Staff felt supported, attended meetings.
Per 2019 comprehensive inspection: 'Staff told us they thought that there were enough staff to meet people's needs.'
Per 2019 comprehensive inspection: Staff trained in safeguarding, infection control, medicines; had NVQ or degree; 'given the training and support they needed.'
Per 2019 comprehensive inspection: Staff said 'The manager is very approachable... I love the new manager who is brilliant. Nice but firm and knows her job.'
Per 2019 comprehensive inspection: Activities coordinator provided music, cards, trips, entertainers, themed days; observed well attended.
Staffing is adequate with enough staff to meet needs, but no info on low agency use or stable long-term team.
Per 2019 comprehensive inspection: 'Staff told us they thought that there were enough staff to meet people's needs.'
Training covers the basics like safeguarding and medicines, but no specialist courses or career development mentioned.
Per 2019 comprehensive inspection: 'Staff were given the training and support they needed to meet people's needs.'
Activities programme has variety like music and trips with a coordinator, but no specialist or innovative approaches.
Per 2019 comprehensive inspection: 'Activities... music playing session... card game... trips... outside entertainers... themed days.'
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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