Last updated: 10 February 2026
"Good staff retention and strong safety culture stand out, but no permanent manager and basic activities hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty. Any safety incidents were investigated thoroughly.
“It’s like being at home here, we are all a family, I feel like I belong.” “We all pull together we are like one big happy family” “Everyone supports each other.”
Many of the staff had worked at the home for many years... Relatives confirmed, “Staff seem to have had enough training and there always seems to be enough of them. I see the same staff [when I visit]”
Staff received the necessary training and support required for their role. Staff told us, “The training is good, we do a lot online,”
Since our last inspection, the manager had left the service, and the provider had implemented a management team to provide oversight and to lead staff in line with the provider’s values.
Per 2022 comprehensive inspection: staff offered people a variety of both group and one to one activities, including baking, sing a longs, arts and crafts, pamper sessions and bingo.
No permanent manager in place yet, temporary management team is covering oversight.
a new manager had been recruited and was due to start within the next few days... the provider had implemented a management team, some of whom were based at the service to provide the necessary oversight and governance.
Basic activities like arts and crafts, bingo, and pamper sessions, no dedicated coordinator or specialist programmes.
Per 2022 comprehensive inspection: baking, sing a longs, arts and crafts, pamper sessions and bingo.
AI Generated
Last inspected: April 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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