Working at Hurst Nursing Home
1 Mill Road, Worthing, BN11 4JR
Operated by Lotus Care 1 Limited
22 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Strong visible management and positive staff culture, although adequate staffing, standard training, and basic activities hold it back."
Safety & Risk
7/10
✓
People were safeguarded from situations in which they may experience harm. Staff knew how to identify potential harm and report concerns. Medicines were managed safely in line with national guidance.
Staff Culture
8/10
✓
Staff told us they valued people and felt valued themselves. One staff member said, 'Everything is done well here. I have a nice boss and nice colleagues and work for lovely residents.'
Staffing Levels
6/10
✓
There were enough staff deployed to meet peoples' needs. One person said, 'There are always staff around, if I need them, they come.'
Training & Dev
6/10
✓
Per 2022 comprehensive inspection: Staff had a training plan which showed staff had completed training in areas such as Parkinson's disease, moving and handling, dementia, equality and diversity. Staff received regular supervision.
Management
8/10
✓
The registered manager was visible in the service, approachable and took a genuine interest in what people, staff, family, and other professionals had to say. They led by example.
Programmes
6/10
✓
Per 2022 comprehensive inspection: We observed staff engaged in activities with people. This included, colouring, a jigsaw puzzle and using an abacus. Two people had recently had their nails painted.
Points to consider
Staffing is adequate but nothing special, used to rely on agency staff but now mostly permanent.
we used to have agency and now we have permanent staff, we have a good team.
Only standard training programme with some specialist topics like dementia care, no funded qualifications or career development.
Per 2022 comprehensive inspection: Staff had a training plan which showed staff had completed training in areas such as Parkinson's disease, moving and handling, dementia.
Activities are regular with dedicated staff but basic like colouring, puzzles and nail painting, no specialist programmes.
Per 2022 comprehensive inspection: We observed staff engaged in activities with people. This included, colouring, a jigsaw puzzle and using an abacus. Two people had recently had their nails painted.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews