Last updated: 10 February 2026
"Exceptional activities and programmes with supportive management and strong team culture, although using agency staff while recruiting."
Staff continued to have a good understanding of safeguarding... Medicines management continued to be safe. Staff had a flexible approach to positive risk management... Lessons were learned when things went wrong.
A member of staff told us, 'We are a good team and support each other to look after people well. It is a really nice working environment.'
There were sufficient numbers of staff to meet people's needs. The registered manager told us they were using agency staff whilst they were recruiting new staff.
Staff received a range of training opportunities including learning disability awareness and specific training to support people's communication needs. A member of staff told us, 'The training is very good...' Staff had regular supervision.
A member of staff told us, 'I feel very supported by the manager, she is very open and she is always there, the door is always open.' The registered manager worked shifts alongside staff.
People had access to an extensive and wide variety of activities... examples include Orient Express birthday trip, chocolate making class at home, football league, line dancing, Morris dancing events, indoor skydiving goal.
Staffing levels are adequate but they use some agency staff while recruiting new team members.
The registered manager told us they were using agency staff whilst they were recruiting new staff.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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