Working at Huntingdon Court
Regent Street, Loughborough, LE11 5BA
Operated by Leicestershire County Care Limited
43 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Supportive managers, inclusive culture and varied activities, but medicines safety issues and training gaps hold it back."
Safety & Risk
3/10
✕
The provider did not always make sure medicines and treatments were safe... numerous gaps in signatures on medicine administration records and lack of consistency in dating medicines... care plans did not always inform staff how to reduce the risks.
Staff Culture
6/10
✓
Staff described the service positively and felt the culture was supportive and inclusive. Staff felt valued and were clear they could speak with the management team at any time.
Staffing Levels
5/10
!
There were enough staff to ensure people’s safety and needs were met... People felt there were enough staff deployed, though told us they sometimes had to wait for help and staff were always busy.
Training & Dev
4/10
!
We saw a staff member support a person to sit using a potentially unsafe approach. We raised this with the registered manager who acted on our concerns by ensuring all staff had refresher moving and handling training.
Management
6/10
✓
Managers were visible, knowledgeable and supportive, helping staff to develop in their roles. Staff described the service positively and felt the culture was supportive and inclusive.
Programmes
6/10
✓
The home provided a range of activities, including both mental and physical stimulation. Activities ranged from visiting animals and outside groups... Reading club, Walking Club, and film showings, bingo, puzzles, colouring and crafts.
Points to consider
Medication records have lots of missing signatures and wrong dates, and risk plans do not explain how to safely handle distress or moving people.
numerous gaps in signatures on medicine administration records and lack of consistency in dating medicines with a limited expiry date once opened... care plans did not always inform staff how to reduce the risks of harm to people.
Staff levels meet basic safety but staff are always busy and people often have to wait for help.
staff were continually busy but were responsive... People felt there were enough staff deployed, though told us they sometimes had to wait for help and staff were always busy. A relative told us, “There are not enough staff, they are very busy.”
Training has gaps as staff needed refreshers on safe moving and handling right during the inspection.
we also saw a staff member support a person to sit using a potentially unsafe approach. We raised this with the registered manager who acted on our concerns by ensuring all staff had refresher moving and handling training
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews