Working at Hunters Lodge

Staffing is good with low turnover but managers and extra staff sometimes cover when short staffed or for appointments.

The registered manager and deputy manager helped to provide people with support when the service was short staffed due to staff absence or staff having to accompany people to an increased number of healthcare appointments. The provider also employed extra staffing at times to facilitate people's appointments.

Activities provide variety like art therapy and outings but no specialist programmes or innovative approaches to enrich the role.

The provider had an activities programme, which included an art therapist delivering arts and crafts activities twice a week. People were supported to do a wide range of things they liked doing. This included going to college, having a voluntary job, being part of an external activity group, going to restaurants, going shopping, playing games, doing exercise and attending church services.