Last updated: 10 February 2026
"Supportive managers and a proud team culture shine through, but staffing lacks retention details and training misses specialist development."
2022: Assured on infection control, PPE use, testing, vaccinations, clean premises; minor issues with visitor screening and PPE storage addressed immediately by manager.
Per 2018 comprehensive inspection: Staff and managers were proud of the service and the work they did. Values were shared by staff and managers.
Per 2018 comprehensive inspection: People were supported by sufficient numbers of staff who had the right mix of experience and skills. Provider had measures to mitigate COVID-19 related staff pressures (2022).
Per 2018 comprehensive inspection: Staff had the training they required to do their jobs and also received supervision and appraisal. The care certificate was used for induction.
Per 2018 comprehensive inspection: Staff told us their managers were accessible and supportive. A relative said the staff respect the Manager and saw her mucking in when between staff.
Per 2018 comprehensive inspection: There was a range of activities on offer including trips to theatre and garden centre using accessible minibus, sensory garden and room.
Staffing is adequate with enough staff to meet needs and quick responses, but no details on retention, agency use or proactive planning.
Per 2018 comprehensive inspection: 'People were supported by sufficient numbers of staff... You don't have to wait very long to get help if you need it.'
Training includes standard induction, ongoing sessions and supervisions, but no specialist training or career development opportunities.
Per 2018 comprehensive inspection: 'Staff had the training they required... received supervision and appraisal. The care certificate was used to provide induction training.'
There are regular activities like outings, exercises and sensory spaces, but no dedicated coordinator or distinctive specialist approaches.
Per 2018 comprehensive inspection: 'There was a range of activities on offer and staff were available to support these... accessible minibus... sensory garden and sensory room.'
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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