Last updated: 10 February 2026
"Staff feel supported by approachable management and strong safety measures, but staffing is sometimes short."
Per 2021 targeted IPC inspection: Assured on preventing infections, shielding and distancing, safe admissions, PPE use, testing access, premises hygiene, outbreak management and up-to-date policy.
Per 2019 comprehensive inspection: Staff confirmed they received support from the senior staff and management team and could approach them at any time for support or guidance.
Per 2019 comprehensive inspection: People and relatives had mixed views about staffing. One relative said, 'they don't always have enough staff.'
Per 2019 comprehensive inspection: Staff received regular training, supervision and appraisals to develop further. Their skills and knowledge were regularly reviewed through competency assessments.
Per 2019 comprehensive inspection: People, relatives and staff felt the registered manager was approachable. The registered manager had an open-door policy.
Per 2019 comprehensive inspection: Varied activities offered including entertainers, boat trips, carnivals, therapy dogs, visits by children from local school, church sacraments and dancing.
Staff numbers are generally enough but some residents and relatives say there are not always enough staff on some days.
People and relatives had mixed views about staffing. One relative said, "they don't always have enough staff." One person told us, "Some days they seem a bit short of staff".
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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