Working at Hunters Creek Care Home

Staffing is adequate and safe but some agency workers are still used at 2%, so not everyone knows residents as well as permanent staff.

some people did not like agency staff supporting them as they felt they did not know their needs as well as permanent staff. The registered manager had needed to rely on agency staff over previous months to maintain their established levels of staff. However, more recently they had reduced the need for agency staff from 6% of their staff to 2%

Activities are regular with a coordinator but basic like quizzes, singalongs and chair exercises, with no specialist therapeutic programmes.

supported with pampering sessions, sing-a-longs, and quizzes. The service had a programme of events that included chair aerobics and religious services