Last updated: 9 February 2026
"Approachable management and a positive culture where staff feel valued, although staffing lacks details on retention and activities have no dedicated coordinator."
People continued to feel safe... Risk assessments... regularly reviewed... Medicines were safely managed... Regular medicines audits... Accidents and incidents were closely monitored
'I absolutely love working here'... 'We are all very committed'... regular supervision and team meetings... open discussion
There were enough staff to support people safely. We observed there were sufficient staff available... the staff rota showed the staffing levels were consistent.
in-depth induction training... worked alongside an experienced mentor... regular one to one supervision... annual appraisal... 'The training is fantastic, it is very thorough'
Staff told us the registered manager, therapists and directors were very approachable... 'the manager has an open door policy'... 'The staff are respected by the management, we are always listened to'
supported to take part in activities... clothes and food shopping, visiting friends... days out and holidays, attending concerts, discos... baking cakes, reading... church services
Staff numbers are enough and consistent but no details on keeping staff long-term or avoiding agency workers.
There were enough staff to support people safely. We observed there were sufficient staff available... the staff rota showed the staffing levels were consistent.
Varied outings and hobbies like concerts and baking are supported but no activities coordinator or specialist programmes.
supported to take part in activities which they wanted to do... clothes and food shopping, visiting friends and family, going on days out and holidays, attending concerts, discos... baking cakes, reading... attending church services
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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