Working at Hundens Park
Hundens Lane, Darlington, DL1 1JF
Operated by Barchester Healthcare Homes Limited
49 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"A happy stable team with good retention and engaging activities, but management gaps in tracking accident trends and weekend staffing reliant on agency nurses."
Safety & Risk
7/10
✓
We were assured that the provider was using PPE effectively and safely... enough PPE including masks, gloves, aprons and hand sanitiser... infection outbreaks can be effectively prevented or managed. Per 2021 IPC inspection.
Staff Culture
6/10
✓
Staff said they were happy working at Hundens Park. Many staff had worked at the service for a number of years and this added to the feeling of a caring, well-run home. Per 2017 comprehensive inspection.
Staffing Levels
5/10
!
We found there were sufficient care staff deployed to provide people's care in a timely manner although some staff felt that on the downstairs nursing unit there was not always enough staff on a weekend... currently using agency nurses. Per 2017 comprehensive inspection.
Training & Dev
5/10
!
Records confirmed training, supervisions and appraisals were up to date... One staff member reported she had not received supervision since starting her job in July... some staff meetings had lapsed over the busy summer holiday months. Per 2017 comprehensive inspection.
Management
4/10
!
Accidents and incidents had been logged but we could not verify at the time of the inspection whether the registered manager had oversight of any trends or analysis since May 2017. Per 2017 comprehensive inspection.
Programmes
6/10
✓
An activities coordinator provided a range of activities and support for people to access the community... armchair exercises... walks, undertaking daily living tasks and enjoying games and books. Per 2017 comprehensive inspection.
Points to consider
Managers had gaps in tracking patterns in accident records due to system changes and team mix-ups.
Accidents and incidents had been logged but we could not verify at the time of the inspection whether the registered manager had oversight of any trends or analysis since May 2017. The registered manager told us they had changed their recording system and there had been some miscommunication between the management team
Staffing holds up okay but uses agency nurses and weekends on the nursing floor sometimes feel short staffed.
some staff felt that on the downstairs nursing unit there was not always enough staff on a weekend. ... the service was currently using agency nurses
Training records look current but some staff go without supervision and team meetings lapsed in summer.
One staff member reported she had not received supervision since starting her job in July... some staff meetings had lapsed over the busy summer holiday months
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews