Working at Hummingbird Care Home LLP
Royston Road, Taunton, TA3 7RE
Operated by Hummingbird Care Home LLP
18 bedsResidential homesHomecare agencies
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Approachable managers and a happy, supportive team, but unclear staff retention and activities without a dedicated coordinator hold it back."
Safety & Risk
7/10
✓
Staff had been recruited safely and had received training on how to recognise and report abuse. Medicines were safely managed.
Staff Culture
8/10
✓
Staff said they felt well supported. Comments included, 'It's a very good place to work. Can't fault it. Nice people to work for.' Staff worked well as a team. During the inspection they appeared happy and engaging.
Staffing Levels
6/10
✓
People, relatives and staff said there were enough staff to meet their needs. Comments included, 'Yes, at least two on a shift. I feel part of the team.'
Training & Dev
7/10
✓
People were cared for by staff who received regular training that was tailored to meet the needs of the people living in the service. This included the provider's mandatory training and more specific training such as, humanities and administration of insulin.
Management
7/10
✓
People knew the registered manager and deputy manager as they regularly worked on the floor with staff. The management team had an open-door policy and people; relatives and staff were confident about approaching them.
Programmes
6/10
✓
People enjoyed a variety of social activities which included in house activities, trips out, local events, social events and family visits. The provider produced a monthly newsletter which included feedback about activities.
Points to consider
Staffing is adequate with enough people on shifts, but no details on low staff turnover or minimal agency use to make workloads easy.
People, relatives and staff said there were enough staff to meet their needs. Comments included, 'Yes, at least two on a shift.'
Varied activities like music, art classes and trips keep things interesting, but no dedicated coordinator or specialist programmes for more creative work.
People enjoyed a variety of social activities which included in house activities, trips out, local events, social events and family visits.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews