Working at Humberston House Care Home
Blackthorne Avenue, Grimsby, DN36 4ZB
Operated by Origin Care Homes (Humberston) Ltd
72 bedsResidential homes
Workplace Score
8.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.2/10
Key Finding
"Outstanding leadership, supportive culture and innovative activities, although some relatives gave mixed feedback on staffing and recruitment is ongoing."
Safety & Risk
8/10
✓
People were safe and were supported by sufficient staff... Risks to people’s safety and wellbeing were effectively managed and their medicines were safely managed.
Staff Culture
9/10
✓
Staff received outstanding support... Comments included, “It’s the most supportive place I’ve ever worked” and “I love working here. The [Registered Manager] is brilliant and so supportive.”
Staffing Levels
7/10
✓
Staffing levels were safe. People and staff were positive about staffing levels. Although, we received mixed feedback from people's relatives. ... ongoing recruitment to ensure sufficient staff were available.
Training & Dev
8/10
✓
Virtual reality dementia training was provided which gave staff insight... Staff were encouraged to request any additional training they felt they needed. The management team arranged requested training.
Management
9/10
✓
The registered manager led with integrity and... frequently provided hands on support to lighten their workload. The nominated individual... rolled up his sleeves and got stuck in.
Programmes
9/10
✓
Activities were wide ranging, with incredibly bespoke activities... partnered with a local fitness company... Evidence showed people had less falls following regular exercise.
Points to consider
Some relatives gave mixed feedback on staffing levels, and there's ongoing recruitment as the home gets busier.
People and staff were positive about staffing levels. Although, we received mixed feedback from people's relatives. ... Systems were in place to ensure the safe recruitment of staff. There was ongoing recruitment to ensure sufficient staff were available as the service became busier.
AI Generated
CQC Inspection Overview
CQC Inspection
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Outstanding
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews